Frequently Asked Questions
Everything you need to know about your favorite 100% waterproof boots.
Are Muck Boots completely waterproof?
Yes, every boot we produce is 100% waterproof. Our boots are made with high-grade rubber and neoprene to ensure your feet stay dry in the wettest conditions.
How do I find the right size?
Muck Boots are made to standard athletic shoe sizes. They are designed to fit securely in the ankle and have a bit of room in the toe. If you wear a half size, we recommend sizing up to the next whole size.
What is your return policy?
We offer a 30-day return policy for all unworn merchandise in its original packaging. Simply use our online portal to generate a return shipping label.
How should I clean and maintain my boots?
To clean your boots, simply rinse them with fresh water and scrub gently with a soft brush and mild soap. Avoid storing them in direct sunlight or extreme heat, as this can degrade the natural rubber.
How long does shipping take?
Standard shipping typically takes 5-7 business days within the continental United States. We also offer expedited shipping options at checkout for faster delivery.
Do you offer a warranty on your products?
Yes, we provide a one-year limited warranty against manufacturer defects. If you experience an issue with the quality of your boots, please contact our customer service team with your proof of purchase.